Privacy Policy

Information We Collect

We collect personal information that you voluntarily provide to us when you complete a form on our website, request a quote, or contact us for assistance. This information may include your first and last name, phone number, email address, ZIP code or county, household size and income range, and your coverage preferences and eligibility details. We collect this information so that our licensed agents can understand your needs and help you find appropriate insurance coverage.

We also automatically collect certain usage data when you visit our website. This may include your IP address, browser type, device information, and the pages you view. This information is gathered through cookies and analytics tools and helps us understand how visitors use our site so we can improve it.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide insurance quotes, and offer enrollment assistance. We may contact you by phone, email, or text message to discuss coverage options that may fit your needs.

We also use your information to comply with our legal and regulatory obligations as a licensed insurance agency and to operate, maintain, and improve our website and services.

SMS / Text Messaging & Phone Communications

By providing your phone number and opting in through our forms, you consent to receive calls and SMS/text messages from Javi's Insurance Services regarding your insurance inquiry and coverage options.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for assistance.

Consent to receive messages is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages.

Mobile Information & Third-Party Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information sharing to subcontractors in support services, such as customer service, is permitted.

How We Share Information

We do not sell your personal information. We do not buy, sell, or trade sales leads.

We share your information only with the licensed insurance carriers and plans you ask us to obtain quotes from, and with service providers (for example, our CRM and customer-service tools) that are bound by confidentiality obligations. In every case, we share information solely to serve your request.

Data Security

We maintain reasonable administrative and technical safeguards designed to protect your personal information, including SSL encryption for data transmitted through our website.

While we take these measures seriously, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies & Website Widgets

We use cookies and analytics tools to understand how visitors interact with our website and to improve our services. You can control cookies through your browser settings.

Our website also includes an embedded chat widget (LeadConnector) that allows us to respond to your inquiries directly on the site.

Your Rights & Choices

You may opt out of our communications at any time by replying STOP to a text message or by contacting us directly.

You may also request access to the personal information we hold about you or request that we delete it. To make such a request, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under the age of 18, and our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will post the updated policy on this page and revise the “Last updated” date above.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact Javi's Insurance Services, licensed in Florida and Texas.

Address: 12518 SW 88th Street, Miami, FL 33186

Email: info@javisservices.com. Phone: (305) 390-8679. WhatsApp: (786) 689-8528.